As a valued
customer, we are committed to providing you with exceptional service
and product offers. To do this, we rely on, and sometimes share with
other parties, information about you. Maintaining our customers’
trust and confidence is our highest priority. That’s why we want
you to understand how we protect your privacy when we collect and
use information about you, and the measures we take to safeguard
that information.
Information We Collect - We collect nonpublic
personally identifiable information about you and other applicants
for many reasons, including to help identify you, evaluate your
application, assist you in obtaining an automobile lease or loan and
broaden our relationship with you (such as by offering you products
or services that you may find valuable). We collect this information
from a number of sources, including the following:
Information provided by you on applications and other forms, including identifying information such as address, telephone number, e-mail address, social security number, date of birth and credit information such as income and employment.
Information obtained through your transactions and relationships with us, our affiliates and others, such as items purchased, payments, payment method, and information provided on customer service and collections calls.
Information provided by credit bureaus and similar companies, such as your account and payment history with other lenders.
Information obtained online, including from 'cookies' (small
pieces of data stored by your Internet browser on your computer) or
other technology that may be used to remember passwords for you, to
track your website usage with us and to provide you with customized
content, among other things.
Information We Share With Others - We may use and
share all of the information described above, subject to applicable
law, with the following (these examples are not intended to be
all-inclusive):
Service Providers - We provide information to third
parties (including our affiliates) who provide services on our
behalf, like customer contact vendors, mailers of promotional
materials, account servicer’s and auto accessory installers and
providers. We also may use marketing firms to assist us in our own
marketing efforts.
Others - In connection with your credit application,
we share your personal information with various lending institutions
in order to assist you in securing a lease or loan. We may report
personal information, as required, to the manufacturer of the make
of vehicle you purchase or lease. We also disclose information about
you to third parties in certain other circumstances, as permitted by
law. We do not share consumer reports or other non-transaction or
experience information with its affiliates. Therefore, you do not
need to take any action to prevent such disclosures.
Please understand that we will continue to share information as
described in this policy, and as otherwise permitted by law.
Our Security Procedures - The security of customer
information is very important to us and we take a number of steps to
safeguard it. We maintain physical, electronic, and procedural
safeguards that comply with federal standards to guard non-public
personal information about you. We limit access to personal and
account information to those employees and agents who assist us in
providing products and services to you. Employees who fail to follow
our established standards are subject to disciplinary action. We
also require third parties to whom we disclose nonpublic personal
information to adhere to this Privacy Policy and to establish
information security procedures.
How This Policy Applies to You – This Policy applies only to the consumers and/or customers who apply for and/or receive financing for personal, family or household purposes. The examples contained in this Privacy Policy are illustrations only and are not intended to be all-inclusive. If you become an inactive customer, or if we close or suspend your account, we will continue to adhere to the privacy policies and practices described in this notice to the extent we retain information about you. We may amend this Privacy Policy at any time, and we will inform you of changes as required by law. You may have other privacy protections under state laws and we will comply with applicable state laws when we disclose information about you.